Terms of Service & Privacy Policy
Last updated: February 2026
Terms of Service
1. Acceptance of Terms
By accessing or using EnhanceRoom ("the Service"), you agree to be bound by these Terms of Service. If you do not agree to these terms, you may not use the Service. These terms apply to all users, including visitors, registered users, and subscribers. We may update these terms periodically, and continued use constitutes acceptance of any changes.
2. Description of Service
EnhanceRoom is a SaaS platform that provides AI-powered product photo enhancement tools for resellers. Features include background removal, AI background generation, listing generation, batch processing, virtual model placement, magic retouch, and product beautification. The Service is provided "as is" and may be modified, updated, or discontinued at our discretion with reasonable notice to active subscribers.
3. User Accounts
You must provide accurate and complete information when creating an account. You are responsible for maintaining the confidentiality of your credentials and for all activity under your account. You must be at least 18 years old to create an account. Notify us immediately if you suspect unauthorized access. We reserve the right to suspend or terminate accounts that violate these terms.
4. Acceptable Use
You agree not to use the Service to: upload content that is illegal, harmful, or infringes on third-party rights; attempt to reverse-engineer, decompile, or extract source code from the Service; use automated scripts or bots to access the Service beyond our provided APIs; interfere with server infrastructure or other users’ access; resell or redistribute the Service itself; or generate content that is deceptive, fraudulent, or violates applicable marketplace policies.
5. Intellectual Property
You retain full ownership of all photos and images you upload to the Service. By uploading content, you grant us a limited, non-exclusive license to process, transform, and store your images solely to provide the Service. We do not claim ownership over your original or processed images. All AI-generated backgrounds and enhancements applied to your images become part of your output, and you may use them commercially. The EnhanceRoom platform, branding, and underlying technology remain our intellectual property.
6. Payment Terms
Paid subscriptions are billed in advance on a monthly or annual basis. Prices are listed on our pricing page and may change with 30 days’ notice. A free plan with limited credits is available so you can try the Service before subscribing. We offer a 30-day money-back guarantee on your first paid subscription purchase. Refund requests after 30 days or for renewal charges are reviewed on a case-by-case basis. You are responsible for all applicable taxes. Failure to pay may result in suspension of your account.
7. Disclaimer of Warranties
The Service is provided on an "as is" and "as available" basis without warranties of any kind, whether express, implied, or statutory. We disclaim all warranties, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Service will be uninterrupted, error-free, or secure, or that AI-generated outputs will be accurate, suitable for any particular purpose, or free from unintended artifacts. You use the Service at your own risk.
8. Limitation of Liability
To the maximum extent permitted by law, EnhanceRoom and its affiliates, officers, directors, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of or inability to use the Service, including but not limited to loss of profits, data, business opportunities, or goodwill. Our total aggregate liability for all claims arising out of or related to the Service shall not exceed the amount you paid us in the 12 months preceding the claim, or one hundred dollars ($100), whichever is greater.
9. Indemnification
You agree to indemnify, defend, and hold harmless EnhanceRoom, its affiliates, officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, costs, and expenses (including reasonable attorneys’ fees) arising out of or related to: your use of the Service; your violation of these terms; your violation of any third-party rights, including intellectual property rights; or any content you upload, process, or distribute through the Service.
10. Governing Law
These terms shall be governed by and construed in accordance with the laws of the State of California, United States, without regard to its conflict of law provisions. Any legal action or proceeding arising out of these terms shall be brought exclusively in the federal or state courts located in San Francisco County, California, and you consent to the personal jurisdiction of such courts.
11. Dispute Resolution
Before filing any legal claim, you agree to attempt to resolve the dispute informally by contacting us at legal@enhanceroom.com. If the dispute is not resolved within 30 days, either party may proceed with formal resolution. For claims under $10,000, disputes shall be resolved through binding arbitration administered by JAMS under its Streamlined Arbitration Rules. For claims over $10,000, either party may elect arbitration or file in the courts specified in Section 10. You agree to waive any right to participate in a class action lawsuit or class-wide arbitration against EnhanceRoom.
12. Termination
You may cancel your account at any time through your account settings. We may suspend or terminate your access for violation of these terms, non-payment, or at our discretion with reasonable notice. Upon termination, your right to use the Service ceases immediately. We will retain your data for 30 days after termination, after which it may be permanently deleted. Active subscriptions cancelled mid-cycle remain accessible until the end of the billing period.
13. Severability & Entire Agreement
If any provision of these terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect. These terms, together with our Privacy Policy, Cookie Policy, DMCA & Acceptable Use Policy, and Subscriptions & Refunds Policy, constitute the entire agreement between you and EnhanceRoom regarding the Service and supersede all prior agreements, understandings, and representations.
14. Changes to Terms
We reserve the right to modify these terms at any time. Material changes will be communicated via email or an in-app notification at least 14 days before taking effect. Your continued use after changes become effective constitutes acceptance. If you disagree with updated terms, you must discontinue use and cancel your account.
Privacy Policy
1. Information We Collect
We collect information you provide directly: name, email address, payment information, and account preferences. We also collect usage data automatically, including device information, IP address, browser type, pages visited, features used, and timestamps. When you upload images, we process the image data to provide the Service. We may collect analytics data to improve performance and user experience.
2. How We Use Your Information
We use your information to: operate and maintain the Service; process transactions and send billing-related communications; respond to support requests; send product updates and marketing communications (with opt-out options); analyze usage patterns to improve features; detect and prevent fraud or abuse; and comply with legal obligations. We do not sell your personal information to third parties.
3. Data Storage & Security
Your data is stored on secure servers using industry-standard encryption in transit (TLS 1.2+) and at rest (AES-256). Processed images are stored in Cloudflare R2 with access restricted to your account. We implement access controls, regular security audits, and monitoring. While no system is completely secure, we take reasonable measures to protect your data. We retain your data for the duration of your account plus 30 days after deletion.
4. Image Data
Your images are processed solely to provide the features you request (background removal, enhancement, etc.). We do not sell, share, license, or use your images for advertising, training our own AI models, or any purpose beyond delivering the Service. Processed images are stored in your account and accessible only to you. You may delete your images at any time, and they will be permanently removed from our servers within 30 days. Third-party AI services used for processing are bound by data processing agreements that prohibit retention of your images.
5. Third-Party Services
We use third-party services to operate the platform, including: Google Gemini (AI image processing), Cloudflare (CDN and storage), Stripe (payment processing), and analytics providers. These services have their own privacy policies and process data under our instructions via data processing agreements. We share only the minimum data necessary for each service to function. Payment information is processed directly by Stripe and never stored on our servers.
6. Children’s Privacy
EnhanceRoom is not directed at children under the age of 13 (or 16 in the EU/EEA). We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us at privacy@enhanceroom.com. If we become aware that we have collected personal information from a child without parental consent, we will take steps to delete that information promptly.
7. International Data Transfers
EnhanceRoom is operated from the United States. If you access the Service from outside the United States, your information may be transferred to, stored, and processed in the United States or other countries where our service providers operate. By using the Service, you consent to such transfers. We rely on Standard Contractual Clauses and other lawful transfer mechanisms to ensure adequate protection of personal data transferred from the EU/EEA or other jurisdictions with data transfer restrictions.
8. Do Not Track
Some browsers offer a "Do Not Track" (DNT) signal. There is currently no universally accepted standard for how companies should respond to DNT signals. At this time, EnhanceRoom does not respond to DNT signals. However, you can manage your cookie and tracking preferences through our cookie banner or your browser settings as described in our Cookie Policy.
9. Your Rights
Depending on your jurisdiction, you may have the right to: access, correct, or delete your personal data; export your data in a portable format; opt out of marketing communications; restrict or object to certain processing; withdraw consent at any time; and lodge a complaint with a supervisory authority. California residents have additional rights under the CCPA, including the right to know what personal information is collected, the right to request deletion, and the right to opt out of the sale of personal information (we do not sell personal information). EU/EEA residents have rights under the GDPR including data portability and the right to erasure. To exercise your rights, contact us at privacy@enhanceroom.com. We will respond within 30 days (or sooner if required by applicable law).
10. Contact Us
For questions about these terms, your data, or to exercise your privacy rights, contact us at: legal@enhanceroom.com or privacy@enhanceroom.com. You may also write to us at: EnhanceRoom, Inc., 1234 Commerce Street, Suite 500, San Francisco, CA 94105, United States. We aim to respond to all inquiries within 5 business days. If you have an unresolved privacy concern, you may contact the relevant data protection authority in your jurisdiction.